Frequently asked questions
Do you have a certain product available in stock?
If a product can be added to cart then it means that item available in stock. Out of stock item shows OUT OF STOCK lable on it.
A required product is out of stock, When will it become available for purchase?
If a product is out of stock, you can subscribe for “Back in stock” notification by providing your email address on specified box. An email alert will be sent on given email address when stock will be updated for subscribed product.
Do you offer Cash on Delivery (COD) service?
Yes. We offer COD service and you can pay to courier on delivery without any additional services charges.
How can I get my order shipped out today?
All orders confirmed before 3:00 PM are dispatched same day.
We cannot promise same day dispatch if an order is placed after 3:00 PM. All orders placed after 3:00 PM on Saturday are processed and shipped on Monday. We do not have Sunday service for TCS Express as an option.
How long will it take to get my order delivered?
We offer TCS Express Overnight Shipping Service which usually takes 24-48 hours to deliver a consignment. However, due to some unavoidable circumstances such as bad weather or remote delivery area, delivery may delays up to three working days.
Do you offer free shipping?
It depends upon nature of an order. We do not compromise on quality of service. That’s why we cannot offer free shipping to orders less than Rs. 10,000.